十三水

  技术培训及售后服务承诺:

  一、技术和培训服务

  1、FUZEJIQIDEZHIZAO、ANZHUANG、DIAOSHIBINGJIAOFUSHIYONG。

  2、FUZETIGONGHELIDESHEBEIANZHUANGHEPEITAOSHIGONGDEPINGMIANTUZHI。

  3、MIANFEITIGONGXIANCHANGDESHEBEIJISHUHECAOZUOPEIXUN。(SHEBEIDESHIYONGCAOZUO、JIANDANDEGUZHANGCHU、YISUNJIANDEGENGHUANHEJIQIDEBAOYANGDENG)

  二、售前、售中服务

  1、售前服务

  GENJUYONGHUDEYAOQIU,WEIYONGHUSHEBEIDEJUTIYUNZUOTIGONGYOUHUADESHEBEIZUHEFANGAN,YIJIESHENGKEHUDEFEIYONG,TIGAOYUANGONGDEGONGZUOXIAOLV,WEIKEHUCHUANGZAOLIANGHAODEFUWUHUANJING。

  2、售中服务

  A、ANZHUANG、DIAOSHIZAIYONGHUZHIDINGDEDANWEIJINXINGSHEBEIANZHUANG、DIAOSHI、JIANLIHAODEYUNZHUANHUANJING,ZHIZHISHEBEINENGANQUAN、ZHENGCHANG、KEKAOYUNZHUANWEIZHI。

  B、TONGYONGHUJIANLILIANLUOFANGSHI,YIBIANZAIYONGHUYOUXUQIUHUOSHEBEICHUXIANGUZHANGSHI,NENGGOUJISHIDEANZHIANLIANGJIEJUEWENTI。

  三、售后服务

  A、正常维修服务

  1、DIANHUACHAXUNFUWUDUISUOYOUSHEBEIJINXINGDINGQIDEDIANHUAZHUIZONGFUWU,XUNWENSHEBEIDESHIYONGQINGKUANG、CAOZUORENYUANDECAOZUOQINGKUANG、SHEBEIDEGONGZUOZHUANGKUANGYIJIYONGHUYOUWUTESHUYAOQIUDENGGEFANGMIANDEQINGKUANG,BINGGENJUSHIJIQINGKUANGZHIDINGWEIXIUFANGAN。

  2、LIXINGXUNJIANFUWUDUISUOYOUSHEBEIJINXINGMEINIANLIANGCIDELIXINGXUNJIAN,JIANCHASHEBEIDESHIYONGQINGKUANG,TINGQUYONGHUDESHIYONGYIJIAN,XIANCHANGJIEJUESHEBEICHUXIANDEGEZHONGWENTI。

  B、保修期内服务

  FANSHIWOGONGSIWEIYONGHUTIGONGDESUOYOUSHEBEI,JUNYOUSANNIANDEMIANFEIBAOXIUQI,ZAIBAOXIUQINEIDESHEBEI,WOGONGSITIGONGYIXIAFUWU:

  1、MIANFEITIGONGSHEBEICHAXUN、SHEBEIXUNJIAN、SHEBEIWEIHU、CAOZUOPEIXUNYIJIZAIZHENGCHANGCAOZUOHUANJINGXIASUNHUAIDEYIQIELINGPEIJIANDEFEIYONG(RENWEISUNHUAICHUWAI)。

  2、SHEBEIRUGUOCHUXIANYANZHONGZHILIANGWENTI(RENWEISUNHUAICHUWAI)ERWUFAXIUFUDEQINGKUANGXIA,GONGSIJIANGJISHIDIWEIKEHUMIANFEIGENGHUANSHEBEI。

  3、CHUXIANTESHUQINGKUANGSHI,SHUANGFANGXIESHANGJIEJUE。

  C、超过保修期服务

  FANSHIWOGONGSIXIANGYONGHUTIGONGDESHEBEI,ZAICHAOGUOBAOXIUQIHOU,WOGONGSIJIANGTIGONGYIXIALIANGZHONGWEIXIUFUWU:

  1、QIANDINGXUBAOXIUHETONGDEFUWUFANGSHIYONGHUZAISHEBEICHAOGUOBAOXIUQIHOU,KETONGWOGONGSIQIANDINGXUBAOXIUHETONG(XUBAOXIUHETONGSHIJIANDANWEIYINIANJISUAN)。ZAIQIANDINGXUBAOXIUHETONGJIAONAXUBAOXIUFEIYONGZHIHOUKEYIXIANGYONGBAOXIUQINEITONGYANGDEMIANFEIWEIHUFUWU。

  2、WUXUBAOXIUHETONGDEFUWUFANGSHIDUIYUMEIYOUQIANDINGXUBAOXIUHETONGDESHEBEI,WOGONGSIJIANGTIGONGSHOUFEIDEWEIXIUFUWU,SHOUQUWEIXIUFEIYONGYIJILINGPEIJIANDECHENGBENFEI。

  四、维修处理程序及质量保障

  1、GONGSIYAOQIUWEIXIURENYUANZAIJIEDAOYONGHUXUYAOWEIXIUYAOQIUSHI,YINGSHOUXIANLEJIESHEBEIDEDAZHIGUZHANGQINGKUANG,PANDUANGUZHANGYUANYINJIJIEJUEGUZHANGDENANYICHENGDU,ZUOHAOXIANGYINGDEWEIXIUZHUNBEIGONGZUO。

  2、WEIXIUJIEGUOBIXUJINLIANGSHISHEBEIHUIFUDAOSHEBEIDEYUNZUOZHUANGTAI,ZHIDAOYONGHUMANYI。

  3、WEIXIUFUWUJIESHUHOU,WEIXIURENYUANDANGCHANGTIANXIEYONGHURENKEDEWEIXIUBAOGAODAN,GONGSIJIANLIYONGHUWEIXIUDANGAN。

  4、WEIXIUFUWUJIESHUHOUDEYIDUANSHIJIANNEI,DIANHUAHUIFANG,XUNWENSHIYONGQINGKUANG。

  五、其他服务内容

  1、SHEBEISHENGJIHUANDAIWEIXIUFUWUWOGONGSIWEIYONGHUTIGONGDESHEBEI,FANJUYOUSHENGJIHUANDAIGONGNENGDE,YONGHUKEYITONGGUOSHEBEIDESHENGJIHUANDAI,DEDAOGENGXIANJINGENGDUODEGONGNENG,ERWUXUHUAFEIZHONGXINGOUZHISHEBEIDEFEIYONG。

  2、FUWUJIANDUFUWUWOGONGSIGUANLIRENYUANJIANGDINGQIDUISUOYOUYONGHUJINXINGCHOUYANGDIAOCHA,JIANCHAXIAOSHOU、WEIXIURENYUANDEGONGZUOZHUANGKUANG,TINGQUYONGHUDEYIJIANHEYAOQIU,JISHIDIAOZHENGHEWANSHANGEXIANGFUWUGONGZUO。

  3、JIANLIDANGANJIANLIGEXIANGFUWUDANGAN,RUSHOUQIAN、SHOUZHONG、SHOUHOUFUWUJIFUWUJIANDUDANGAN,WANSHANGUANLI。

  服务承诺

  WANXIDESHOUQIAN、SHOUZHONG、SHOUHOU24XIAOSHIQUANTIANHOUFUWU。BINGQUEBAOZAISHOUDAOBAOXIUTONGZHIHOUJISHIZUOCHUXIANGYING,DIANHUAGOUTONGJIEJUE,JIEJUEBULESHOUHOUFUWURENYUANHUIZAIDUANSHIJIANNEIDIDAXIANCHANG。

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